Hospitality & Tourism Job in Lae Morobe Province ID 215035
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Lae, Morobe Province
15 Oct 2019

Hornibrook NGI Limited’s Crossroads Hotel located at Awilunga Estate at 9 Mile in Lae, Morobe Province of PNG, currently has an immediate vacancy for a highly qualified and suitable person for:

As part of the Hotel Management team, the incumbent will be responsible for leading and motivating team of experienced F&B Staff to provide exceptional service for our in-house guests and restaurant patrons. The incumbent will also be responsible for ensuring that the restaurant, outlets and Conference Centre operate efficiently to achieve maximum customer satisfaction on daily basis.

To be successful in this role you will need to possess and demonstrate the following:

- Tertiary Qualification in Hospitality, Tourism & Hotels is preferred,
- A minimum of 5 years’ experience in similar role,
- Ability to lead, coach and mentor a team of experienced F&B staff,
- Very good knowledge of F&B processes and staff management,
- Exceptional Customer Service skills and experience, preferably in similar industry,
- Able to work under minimum supervision and resolve workplace issues pressure well,
- Experience in creating a successful team focusing on efficient delivery of customer services,
- Experience in effectively managing stock levels of food and beverages,
- Experience in the IDS restaurant point of sale system or similar is preferred,
- Experience in coordinating Conference & Banqueting events, will be an advantage,
- Exceptional communication and presentation skills,
- Excellent command of oral and written English.

This is a challenging role requiring high degree of interpersonal skills and a commitment towards efficient customer service delivery to achieve maximum customer satisfaction.

A competitive remuneration package will be provided for the successful applicant.

Interested applicants who meet the above requirements are to forward their application together with current updated CV, work references and certificates to;

The HR Manager

Hornibrook NGI Ltd

P.O. Box 1812, Lae.MP


Applications close: Friday, 25th October 2019
Contact Crossroads Transit Hotel

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