Marketmeri.com, through Marketmeri Shop, allows third party sellers to list and sell their products on Marketmeri Shop. While Marketmeri helps facilitate transactions that are carried out on the Marketmeri Shop, Marketmeri is neither the buyer nor the seller of the seller's items. Marketmeri provides a venue for sellers and buyers to negotiate and complete transactions. Accordingly, the contract formed at the completion of a sale for these third party products is solely between the buyer and seller.

Therefore, all sellers are having their own return policy which states on the Seller Information page. The seller is responsible for the sale of their products and for dealing with any buyer return requests or any other issue arising out of or in connection with the contract between the buyer and seller.

If the seller is unresponsive or is not following their stated return policy, please contact our support team at shops@marketmeri.com within 3 business days. We will reach to the seller on your behalf and solve the issues for you.